Shipping policy

We make our products to-order. Please allow 1-3 business days for your order to be shipped (M-F, excluding holidays)

We ship via USPS, UPS, and FedEx carriers for domestic orders. Standard shipping times vary from 2-6 business days.

IF YOU NEED YOUR ORDER BY A CERTAIN DATE, please contact us BEFORE ordering and we will let you know if we are able to accommodate your request with expedited shipping and/or rush production.  Additional fees may apply.

INTERNATIONAL SHIPPING typically takes 1-2 weeks, but may take up to 4-5 weeks.

We are not responsible for issues with the shipping carrier, including but not limited to:

• Lost, damaged, or marked delivered items. 

• Delays in shipping times. Once the item ships, it is the shipping carrier’s responsibility to deliver it in a timely manner.

• At checkout, customers have the option to add Shipping Protection to their order for an additional fee. If Shipping Protection is selected, we will replace items that are lost or damaged during transit at no additional cost to the customer. If an issue occurs, simply contact our team and we will work with you to resolve the problem quickly. If Shipping Protection is not selected, the customer acknowledges that once the package leaves our facility and is in the hands of the carrier, we are not responsible for packages that are lost, stolen, or damaged during shipping. In these cases, the customer will need to file a claim directly with the shipping carrier. By choosing to proceed without Shipping Protection, the customer accepts full responsibility for the shipment once it has been handed over to the carrier.

If we receive a package back from the shipping carrier due to the address provided being undeliverable, you (the customer) will be responsible for shipping costs for the second shipment to the correct address.